Privacy Policy

At CoverForge, accessible from https://coverforge.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CoverForge and how we use it.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Professional Content: We collect the resumes, CVs, and job descriptions you upload or paste into our editor to generate your AI cover letters.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number), and the security code associated with your payment instrument.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and AI tools.
  • Improve, personalize, and expand our website features.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Find and prevent fraud.

3. Log Files and Cookies

CoverForge follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. AI Processing & Third-Party Data Sharing

As an AI-driven service, we utilize third-party providers (such as OpenAI) to process your professional data.

  • Processing: Your resume data is sent to AI models to generate tailored text.
  • Privacy Assurance: We do not sell your personal data to these providers. Data shared with AI models is used only for the generation of your specific request.
  • Other Service Providers: We may share information with vendors who perform services for us, such as payment processing (Stripe/PayPal) and website analytics (Google Analytics).

5. Data Retention & Deletion

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

  • Users can request the deletion of their accounts at any time.
  • Upon account deletion, all associated professional data and generated cover letters will be permanently removed from our active databases.

6. GDPR and CCPA Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. CoverForge does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at coverforge.help@gmail.com